It does take time to get used to having a cord attach to your snow shovel, we suggest keeping the electric cord as close to the outlet as you can and then move away from the outlet, so the slack always stay on the side you are moving away from or put the cord over your shoulder. That way it is always behind you while using the snow shovel but over time it will get easier to manage.

We do not recommend using this snow shovel on uneven or non-paved areas. It works best on smooth and flat surface areas. As the operator works along the uneven surface, the tool will need to be lifted to avoid contact. Contact to non-paved areas will damage the scraper faster the more the unit makes hard contact.

The Snow Shovel is not equipped with a chute; it is a light duty electric snow shovel, perfect for light to moderate snow conditions. We suggest directing the snow in front or to either side by pushing the snow shovel forward so that it rides on the scraper. The direction of the snow is changed when the user turns the shovel.

The tool is equipped with a safety start up feature. The units will only start when the following sequence is done: 

1.Verify that the battery pack is inserted into the battery compartment. 

2.Press and hold the lock-out button 

3.While holding the lock-out button, press and hold the trigger switch. 

Please note, the Snow Shovel will not start if the lock-out button is not held until the trigger switch is lifted. Once trigger is pressed and unit is started, release the lock-out button.

Electric snow shovels an effective tool for clearing steps and decks with ease. They are lightweight, gasless, and easy to start, so almost anyone can operate them.

We do not recommend using our Greenworks Snow Throwers or Snow Shovels on gravel surfaces. Gravel, stones, or any loose surface material will be picked up and thrown by the snow thrower, causing damage to the unit and potentially nearby property and people. Exceptions apply for the 60V dual stage Snow Thrower.

Lithium-Ion batteries are very resilient to cold temperatures. However, we always recommend charging and storing the battery in a safe, dry, room temperature environment. Long term cold whether use/storage can allow the internal temperature of the battery to drop away. If the internal temperature of the battery drops below -17°C voltage output maybe reduced, and battery communication may be affected. However, if a cold battery is brought back into a safe, dry, room temperature environment and allowed to warm up (should take no more than 10-20 minutes) then there should be no long-term negative impact to battery performance or lifespan. Please note that we recommend placing the battery on the charger after it has returned to room temperature to ensure maximum charge when in use.